FAQ2023-01-17T14:07:26+00:00

Frequently Asked Questions

Have A Question?

Take a look at some of our frequently asked questions to see if we have a quick answer for you. If you don’t see the answer you’re looking for below, feel free to reach out to us via our Contact page.

Why Can I Not Register For A Specific Event?2023-01-17T02:02:54+00:00

If you get an error message when trying to register for an Event, most likely it is because you are not eligible, or meet the special requirements to register for this specific Event.

The most common is Player Rating. Many of the Events require players to have a certain Player Rating. If you do not have a Player Rating, or are interested in having your current Player Rating reevaluated, just let the front counter staff know the next time you are at any Pickleball Charlotte location.

Where Are You Located?2023-01-17T02:07:10+00:00

Pickleball Charlotte currently has three locations in Charlotte for a total of 25 Indoor Courts and 4 Outdoor Courts.

GRANITE – South Charlotte – 10930 Granite Street

NORTHLAKE – North Charlotte – 8626 Hankins Road

BALLANTYNE – South Charlotte – 11611 Ardrey Kell Road

What Is CourtReserve?2023-01-17T02:04:10+00:00

CourtReserve is our online player, event and court management tool for you to view, register and pay for anything at Pickleball Charlotte. CourtReserve can be accessed online or you can download the CourtReserve App from the App Store. Apple | Android

What Is A Player Rating?2023-01-17T02:02:10+00:00

Player Ratings for Pickleball are used for many different events including Open Play, Tournaments, Group Play, and even Court Rentals. Once provided with a rating, players can be assured to play events with like skill levels to maximize their enjoyment of the game!

All players playing at Pickleball Charlotte will be assigned a PBC Player Rating by one of our directors. If you do not have a rating, or would like to be reevaluated, please see one of our directors the next time you are at an Open Play session or Rental at Pickleball Charlotte.

 

Is A Membership Required To Play At Pickleball Charlotte?2023-01-17T02:06:10+00:00

A paid membership is not required to participate in activities and programs at any of the Pickleball Charlotte Indoor or Outdoor locations. We do have three membership options for the players wishing to receive free or discounted Open Play and Court Rentals as well as priority for registration for Open PlaySpecial EventsLeaguesClinicsCourt Rentals and Tournaments.

Visit our Membership Page for more details.

How Do I View And Register For Open Play?2023-01-17T02:04:52+00:00

To view the actual dates, times, and availability and to register for Open Play, please visit our CourtReserve Online System. You can also download the CourtReserve App from the App Store.

How Do I Register For A Clinic Or Lesson?2023-01-17T02:04:31+00:00

Pickleball Charlotte is the best place to Learn, Perfect and Play Pickleball in Charlotte! Our Pickleball Training Academy and professional staff of instructors are ready to help all players from beginners to advanced levels to improve their game and have more fun playing Pickleball.

Visit our CourtReserve Online System to view the actual dates, times, and availability and to register for a Clinic or Lesson. You can also download the CourtReserve App from the App Store.

If you or your group is interested in scheduling a Custom Lesson or Clinic or Special Group Event at one of our locations, or at your club or neighborhood, please fill out our Custom Request Form.

ERROR – “No Family Members are eligible. See restrictions below.”2023-01-17T02:02:36+00:00

If you get an error message when trying to register for an Event, most likely it is because you are not eligible, or meet the special requirements to register for this specific Event.

The most common is Player Rating. Many of the Events require players to have a certain Player Rating. If you do not have a Player Rating, or are interested in having your current Player Rating reevaluated, just let the front counter staff know the next time you are at any Pickleball Charlotte location.

Do You Sell Pickleball Equipment?2023-01-17T02:05:40+00:00

Pickleball Charlotte has a number of pickleball paddles and other equipment and supplies available at our South Charlotte location for you to try out and purchase. Paddles are also available for rent and custom orders can be handled for all the top brands of paddles.

Do You Offer Group Outings & Social Events?2023-01-17T02:03:55+00:00

At Pickleball Charlotte we are experts in helping make sure your group has FUN playing Pickleball and enjoys themselves after the games, with some cold drinks, hot food and some stories about how you almost hit that ATP or Erne!

If your group is interested in scheduling a Special Group Event, Outing or Custom Lesson or Clinic at one of our locations, or at your club or neighborhood, please fill out our Custom Request Form or give us a call.

 

 

Do You Offer Custom Lessons And Clinics?2023-01-17T02:03:34+00:00

YES!

If you cannot find a Lesson or Clinic online that fits your schedule, we will work with you to create a Custom Lesson or Clinic for you or your group.

Just fill out our Custom Request Form and we will do our best to find a convenient date, time and location to play and learn Pickleball.

Can I Rent An Indoor Or Outdoor Pickleball Court?2023-01-17T02:03:16+00:00

Pickleball Charlotte offers court rentals at all of our locations. All court rentals must be reserved and paid for in advance by the person booking the court(s). The Court Rental cost is based on your membership package, location and date and time. With our online CourtReserve system you will be able to view all court availabilities and the prices for each time and location you are interested in. If you or your group is interested in scheduling a Special Group Event at one of our locations, please fill out our Custom Request Form.

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